Operating rhythm

The silver bullet for business success Ok, so I have this love/hate relationship with routine. For years I?ve been bouncing between having a routine and being spontaneous. I discover a way to do a task efficiently and follow the process for a couple of months before getting irritated by the lack of variety and changing it up, delaying it, or, …

Overcome procrastination

And get moving! I don?t procrastinate over many things but when I do it?s exhausting. Most of my blogs, including this one, take around two weeks to complete. I spend so much time trying to work out the right topic, writing a little bit, getting distracted or finding a reason to stop, then rewriting what I?ve already written over and …

Create your own chaos!

My first leadership role in a corporate environment was in a contact centre. From the minute the phone lines opened in the morning, through to closing off in the evening, it was manic. If I wasn?t really disciplined at prioritising my work I could spend the whole day fighting fires and have zero time to work on improving the business. …

When is it unhelpful to ask ?why??

By now I?m sure you?re familiar with leadership expert, Simon Sinek, and his popular TED Talk about how great leaders inspire action. Simon talks about the golden circle with WHY being at the very centre. He says people don?t buy the ?what? or the ?how?, they buy the ?why?. It?s a brilliantly simple way of understanding what influences the decisions …

Stop making people wait

Like a large percentage of the population I like to be early. I can?t stand the thought of someone having to wait for me and so I?ll plan my calendar very carefully to ensure I?m on time. Now, I?ll admit there have been times where I?ve been late, but it?s the exception, rather than the rule. Arriving early gives me …

Have accountability conversations with your staff?

Having accountability conversations with your staff, about not following through on a commitment, can be quite uncomfortable, particularly if they’re not expecting it. The good news is, if you?re doing what you say you’re going to do and following through on your own commitments then the conversation is likely to go well. In contrast, if you?re a leader who lacks …

Who?s holding you accountable?

In an AFL match, between the Gold Coast Suns and the Brisbane Lions, two players from the same team were involved in an altercation. Steven May dragged Tom Lynch away from an on-field scuffle with a few ?choice words? and Lynch pushed May out of frustration. An article published by the AFL, following the game, explained that the teams coach …