Workplace Etiquette

The Oxford Dictionary defines etiquette as ?the customary code of polite behaviour in society or among members of a particular profession or group?.

The question I put to you this week is:?Is etiquette dead??Is our world moving so fast that we?ve begun to ignore those around us? Do we still believe in random acts of kindness? Or perhaps this so-called ?customary code? is no longer shared by all?

My question stems from a recent trip to the supermarket with my four-week old daughter, who was strapped to my chest. With a trolley full of groceries, I arrived at the checkout and started to unload them onto the conveyer belt. The lady in front of me looked in my direction numerous times and, if she was taking any notice, would have seen that I was struggling. I was unable to reach the divider, that you put between orders, without squashing my little one.

And the thing is, the divider was within arms reach of this woman. It would have taken zero effort for her to extend her arm and put it on the belt?but she didn?t.

From observation over a period of time I have noticed that most people put the divider at the beginning of their items (behind the person in front). But wouldn?t good ?etiquette? suggest that we put the divider at the end, ready for the person behind us?

Travis Bradberry published an article which defines the traits of irresistible people. One particular trait was around what I would call etiquette, he said ??irresistible people are unfailingly polite and respectful. They understand that?no matter how nice they are to the person they?re having lunch with?it?s all for naught if that person witnesses them behaving badly toward someone else?.

Etiquette also seems to be missing in the workplace. How often do we notice a potential issue and say nothing? How often do we assist others when they?re struggling ? without our role mandates being rewritten? I?m not suggesting that we dedicate every waking hour to helping others ? but when its right in front of us we need to do something ? our reputation depends on it.

?It takes twenty years to build a reputation and five minutes to ruin it. If you think about that, you?ll do things differently? ~ Warren Buffet

If you are the person that turns a blind eye ? remember this ? people notice! So if there comes a time when you need help don?t be surprised if no one is there for you!

Shelley Flett is a passionate leader with a keen focus on assisting others to identify their goals and move in a direction to ensure they?re achieved.?She is a Directional Leadership Coach, Trainer, Facilitator, Mentor and Speaker who ignites vision and purpose in those she works with.

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